From a legacy platform to CISCO's Innovation Center

About The Client

Arena Edge offers a user-friendly Unified Video Platform and user destination for executive, marketing, organizational communications, knowledge hubs, and training needs.

The Challenge

The outdated legacy technology slowed the platform’s growth and was prohibitively expensive to maintain. This combination of factors made scaling the solution almost impossible, missing out on growth essentials.

DNAMIC got involved in this project, offering value, innovation, and leading technology solutions easy to keep up to date with market needs.

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Main Goals

Within a three-phase project, we focused on retaining clients by providing support on defects and performance issues, redesigning all user experiences, and creating a new software architecture managed by a nearshore team that keeps costs low.

Our Approach

We conducted a thorough study of the present condition to ensure success, which allowed us to identify what needed improvement and understand how to enhance existing functionalities.

A real-time buy-in performance data gives the customer a much richer experience!

The Results

With a Customer buy-in about the new platform, they offered a much richer experience which was successful by a brand-new technology ecosystem tailored to work across several operating systems and cater to desktop, mobile, and online users. Most importantly, Arena Edge increased customer satisfaction and experienced a significant reduction in the customer support needed.

OUR WORK

DNAMIC Business Cases

Look at how we're improving the digital transformation of other businesses with our IT Consulting expertise by reviewing our case studies.



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Look at how we're improving the digital transformation of other businesses with our IT Consulting expertise by reviewing our case studies.



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We're here to help you make sense of the digital world. Let's talk about your goals and see if we can't come up with a strategy together that will get them accomplished for your business!



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We advise on how to reach digital transformation goals through efficient, innovative, and cost-effective nearshoring solutions.



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Look at how we're improving the digital transformation of other businesses with our IT Consulting expertise by reviewing our case studies.



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