Transforming Keepers' Technological and Operational Structure for Enhanced Performance and Scalability

About the Client

Keepers is a technologically advanced platform that automates cleaning services specifically for short-term rental properties. Keepers utilizes the on-demand economy to offer streamlined and effective housekeeping solutions. 

The platform has an algorithmic management system and employs machine learning-powered photo-recognition technology to guarantee exceptional quality standards.

Company Valuation

$1M

Location

Louisiana

The Challenge

Keepers experienced considerable technological and operational obstacles that delayed their effectiveness and raised expenses. These concerns required immediate intervention to stabilize their platforms and improve their performance.

Key Issues

01

No specialized technical staff was available to handle problems.

02

More architectural and technical documents were needed.

03

Manual builds were being performed without continuous integration and continuous deployment (CI/CD) processes.

04

Inadequate database management techniques caused inefficient operations.

05

Cloud Firebase services incurred exorbitant monthly expenses.

06

Operations were being affected by the platform’s instability.

Our Approach

Comprehending Keepers’ requirements, we organized a senior-level team of highly experienced professionals to tackle their difficulties effectively.

Our strategy prioritized stabilizing existing platforms, enhancing documentation, and optimizing database practices to provide a strong and adaptable basis.

Main Goals

Ensure the current platforms

Action: Fix 18 major bugs to ensure a functional base.

Process Documentation

Action: Use Miro tool to document process flows in detail.

Integrate Continuous Integration and Continuous Deployment (CI/CD)

Action: Establish automated building processes and correct branch management.

Optimize a database

Action: Restructure the database with sub-collections for better performance and easier maintenance.

The Results

Our methodical approach resulted in significant enhancements in performance and reductions in costs for Keepers. The findings emphasize the importance of our efforts to improve operational efficiency and decrease expenses:

Performance Enhancements:

Increased platform efficiency and reliability by 50%.

Scalability:

Implemented a flexible and expandable framework, enabling Keepers to manage a 150% surge in user traffic without any decline in performance.

Cost Savings:

Achieved a 30% reduction in monthly Cloud Firebase expenses.

Customer Satisfaction:

Achieved a 20% increase in user satisfaction scores through enhancements in the platform’s stability and performance.

Bug Resolution:

Successfully addressed 18 significant defects, resulting in an 80% reduction in the backlog and enhancing the system’s reliability.

Documentation and Training:

Developed extensive documentation and training resources, resulting in a 50% reduction in the time required to familiarize new developers with the system.

Database Optimization:

Enhanced database efficiency by 60%, accelerating query speeds and improving the user experience.

Summary

The improvements in Keepers' technology and operations led to better performance, significant cost savings, and enhanced scalability.

These changes position Keepers for sustained growth and success in the short-term rental market.

Technologies

Logos Techs-01

JavaScript

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TypeScript

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php

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NodeJS

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GoLand

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AWS

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SQS

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Liquid

Techs-04

Cloud Firebase

Techs-03

Guesty API

Techs-02

Make Tool

Techs-01

Miro Tool

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