February 23, 2023 –

IT operations and management trends to watch

Table of Contents

Brace yourself IT teams!

The future comes with formidable obstacles ahead!

(Nothing we can’t handle, though).

As the economy faces uncertainty and recessionary concerns, budget constraints loom large, leaving executives to demand maximum output with minimum resources. IT operations and management will have to rise to the challenge and maintain a delicate balance – ensuring seamless operations while optimizing their efforts like never before. With limited funds, simply sustaining operations won’t cut it.

Organizations must be innovative, constantly pushing boundaries to develop new and improved services.

IT operations and management are on the cusp of a significant shift in 2023. Several emerging trends are considered game-changers for this field, offering much-needed improvements and advancements.

Automate! Don't be left behind!

Gone are the days of monotonous manual labor, and automation revolutionizes how we approach mundane, repetitive IT tasks. With automation, businesses are freeing up time and resources, allowing their employees to focus on more strategic and creative endeavors.

So, what’s behind the sudden surge of interest in automation? The answer is simple. Today’s workforce is facing unprecedented levels of pressure and demands. IT operations and development teams are stretched thin, struggling to keep up with the never-ending demands of the modern world.

Automation is a powerful tool that can benefit businesses of all sizes. Not only will it make them much more efficient, but it also helps to retain talented employees.

The writing is on the wall – 2022 has brought numerous reports, all emphasizing the need for greater automation in the workplace. It’s time to seize the opportunity and embrace this game-changing technology, to simplify our lives and boost productivity. Get ready to experience the future of work.

How to stay ahead of the curve?
Keeping up with today’s ever-evolving workplace demands is no small feat. Organizations are now required to manage hybrid workforces, build more complex applications with less staff and automate more processes than before – a considerable challenge given the complexity of IT operations and management.

Arturo Garcia, our CEO, and founder of DNAMIC, shares his insights into this 2023 trend:

“When executives start using these tools for day-to-day work activities, these machines will have access to a whole different level of our human thinking and interactions. More importantly, they will be able to develop a profound understanding of our problem-solving skills.”

By utilizing the power of Ai, businesses can reduce manual labor and allow their employees more time to engage in creative endeavors that could not be accomplished with technology. This would lead to higher productivity, motivation, and returns on investments (ROIs). Although Ai may not yet have all the answers we seek, its application has become a game-changer for leaders looking to improve their operations.

Where IT service and
operations management join

IT service management (ITSM) and IT operations management (ITOM) were two vastly separate spheres for years. ITOM was the behind-the-scenes mastermind that ensured the seamless operation of IT infrastructure. At the same time, ITSM was the face of the organization tasked with delivering exceptional services.

But as we enter 2023, an exciting transformation is taking place! The lines between ITSM and ITOM are blurring, leading to the emergence of a groundbreaking, unified platform that is set to revolutionize the industry.

The convergence of IT operations management (ITOM) and IT service management (ITSM) has sparked a wave of excitement in the business world, and for a good reason. In an era where companies seek to do more with less, merging these two critical capabilities is attractive.

Organizations can maximize efficiency and boost their bottom line by streamlining technology platforms. 

While the trend is still in its nascent stages, early adopters have already found success with platforms from industry leaders such as ServiceNow, PagerDuty, and BMC. As we look ahead, we can expect even more innovative solutions to emerge, providing businesses with a powerful tool to drive growth and success.

Platform engineering on the rise

Platform engineering represents a progression of DevOps principles. It involves a dedicated platform team constructing and overseeing the infrastructure, services, and applications using a consistent and systematic approach.

With the scarcity of IT talent, the need for common platforms efficiently utilized by application and operations teams is at an all-time high.

This trend first came to light in 2021, when the role of a platform engineer topped the list as the highest-paying DevOps-related position. In June 2022, Hashicorp reported that the advent of platform engineering teams is propelling cloud adoption. This demand will only continue to escalate in 2023.

The benefits of platform engineering are far-reaching, impacting application development teams and business users. It’s bridging the gap between IT and developers, creating a collaborative framework and an evolved toolset. As a result, developers will have more time to focus on developing applications, and less time on infrastructure tasks, leading to the rise of frictionless self-service developer portals.

Platform engineering isn’t a specific product or service; it’s a disciplined approach to building an infrastructure services stack. But several technologies support these efforts, including infrastructure-as-code (IaC) tools from Pulumi and Hashicorp and coding tools from GitHub and GitLab.

Are you ready?

The industry is evolving at breakneck speed, and we’re seeing a massive convergence of ITSM and ITOM. This is only the tip of the iceberg, as organizations are starting to demand platform engineering teams that seamlessly bridge the gap between IT and development. With these new, cutting-edge approaches, businesses are poised to skyrocket their efficiency, maximize their profits and give the competition a run for their money! And let’s not forget with innovative tools at our disposal, the possibilities are endless!

Get ready for a thrilling ride
in IT operations and management!

Learn more about our services!

Or contact us directly! Ask away!

And we will have the perfect role for out-of-the-box thinking developers ready to change the game and enhance your business to new heights.

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