Of course, people being afraid of automation is a natural thing, and it’s actually a generational thing. When you think about it, the workforce that’s in the market has not received proper education related to automation; instead, they learned by executing manual work. And because we learn by repetition, you can’t expect people to go through their first 20 years of education (in the first portion of their life) while they are forming all of their ideas doing manual work and all of a sudden expect them to adopt the mindset that’s required to automate their day-to-day activities.

So what’s a company to do when they try to implement automation and are not only dealing with people not being informed but also dealing with the issues related to habits deeply rooted in their minds?

After taking into consideration these two concerns, the third thing employees need to keep in mind is that most managers underestimate people’s reluctance to change. Change management in any organization is the most overlooked aspect of implementing pretty much any improvement. Overcoming such a challenge requires constant training (and internal marketing) but also the establishment of a culture of continuous evolution…and this is not an easy thing to adopt.